Raising the Bar in the Payments Industry
ABOUT US
Consultants, not salespeople
Merchant Relief Pro is a full-service merchant services agency based in Melville, New York, serving businesses across New York and the Tri-State area.
How this industry usually works
And why we built this one to work the other way.
THE USUAL SCRIPT
Quote a rate low enough to win the account.
Lock the merchant into a multi-year agreement with an equipment lease attached.
Move on to the next one.
The rate creeps up a few months later. Nobody answers the phone.
HOW WE WORK
Month-to-month agreements, no upfront cost.
A straight answer about what you're paying and why, line by line.
If the numbers say you should stay with your current processor, that's what we'll tell you.
We'd rather be the people you call in two years than the ones you regret signing with today.
What full-service actually means
Four things under one roof. Most agents carry one of them, which is why their advice always seems to arrive at the same product.
Payment processing
Honest pricing and a full breakdown of what you pay today before we ever quote you.
NYS GBL 518 compliance
The part of this business nobody else wants to talk about, and the one that carries real penalties.
POS hardware
Clover, Square and Dejavoo, matched to how your business actually runs.
Business funding
Direct access to funding partners, including consolidation for merchants carrying stacked advances.
Carrying all four means we can look at a business as a whole instead of pitching the only product in the bag.
Local, and accountable
We're in Melville. We're a BBB Accredited Business, and you can check that yourself with the seal at the bottom of this page.
When something goes wrong with your terminal on a Friday afternoon, you're calling a person who knows your account, not a support queue in another time zone.
Serving: New York and the Tri-State area.
Raising the Bar in the Payments Industry
That's the standard we hold ourselves to, and it's a low bar to clear in this business. Honest numbers, plain answers, and staying reachable after the sale. If more of this industry worked that way, we wouldn't have anything to differentiate on.